This “End User Agreement” is a section in our JOB ORDER which needs to be read and signed by our clients prior to any works performed. We like to clear all terms and conditions without any confusion and misunderstanding.
1- Any parts/products sold are under the warranty terms and conditions of the “manufacturers”. CHIPCENTRIC happily offers free-of-charge labor and shipment (if necessary) only if there was a labor/installation mistake. If there is no installation/labor mistake, additional labor for installation and shipment cost will be paid by the client.
2- CHIPCENTRIC offers NO warranty whatsoever on any modified (tuned) vehicle and any of its’ components (such as engine, transmission, etc) since there is no way of evaluating if the real reason for failure or damage. The vehicle owner understands and accepts here that after-market modifications may lead some issues under abusive operating conditions.
3- The owner accepts that CHIPCENTRIC has no legal or financial obligations under whatsoever conditions, caused during the operation of subject vehicle. The owner and/or the driver are the only parties who are purely responsible of consequences of operating of the vehicle by local and federal laws.
4- If any “street-non-legal” modification jobs requested by client, it is the owners/drives responsibility to keep the vehicles off-road or only at permitted areas.
5- Results of any comparison performed by customer are not considered any criteria for the success of our modification work (including chip tuning). CHIPCENTRIC does not accept any argument from customer based on comparison with similar or different vehicles. CHIPCENTRIC is only responsible for delivering the committed quality and quantity for the job which is mutually agreed when this job order is signed.
6- The vehicle should continue the routine repair and maintenance jobs as usual by the owner’s choice of mechanic shops. We have no obligation of free diagnosis or repair or maintenance after any work we performed including the chip tuning jobs. If the customer insist CHIPCENTRIC to diagnosis the vehicle, there will be a charge based on the work performed, to be agreed with the customer.
The only free-of-charge jobs we offer after chip tuning is conversion between STD and MOD files for dealer visits (when necessary)
The above mentioned FILE CONVERSION job requires a “PHONE BOOKING” prior to the customer visit.
7- CHIPCENTRIC offers free-of-charge file updates and conversion of standard files for dealer visits only for the owners who performed the chip tuning job. After the ownership of the vehicle chance, the free-of-charge services are not transferable to the new owner.
8- No vehicles will be released without the full settlement of the invoice.
9- No cheques will be accepted.
10- CHIPCENTRIC is not responsible loss of any valuables and/or cash in the car.
11- If any additional parts and services required from other suppliers (dealer, etc) to perform CHIPCENTRIC works, CHIPCENTRIC adds 15% or minimum 200 AED mark-up (whichever is higher) unless the owner supplies the required parts and services himself.
12- There is absolutely no REFUND or EXCHANGE after the work is completed, including Chip Tuning.
13- We inform the customers about the DEALERS WARRANTY POLICIES as per our best knowledge. However, it is the customer’s responsibility to check about the dealers warranty policies and decide preceding ” the works” at their own responsibility. The owner accepts that CHIPCENTRIC has no responsibility in the future about their WARRANTY/GUARANTEE related problems with the authorized dealer mechanic services.
14- All the “removed parts” have to be collected by the owner within 2 weeks. CHIPCENTRIC is not responsible of lost or trashed parts after 2 weeks.
15- The vehicle with “works completed” will be parked outside of the premises if it is not collected by the owner on the date agreed. CHIPCENTRIC is not responsible for any damages until the owner collects the vehicle.
16- CHIPCENTRIC can perform test-drive (if needed). In case any accident or damages during the test-drive, the local traffic laws and regulations will apply including the utilization of insurance policies of involved vehicles.